Light reflections of the glow stick when waving in an aircraft
Light reflections of the glow stick when waving in an aircraft

Service agents
in aviation

Service agents in front of a plane

Vocational training at Flughafen Berlin Brandenburg GmbH offers you the best career opportunities in an exciting and varied field. You will be working closely with customers and looking after and advising passengers.

  • secondary school leaving certificate or vocational extension certificate or higher education entrance qualification
  • good academic performance in the subjects mathematics, German, English and geography,
  • commitment, reliability, ability to work in a team.

  • an apprenticeship that combines business with an airport’s core tasks,
  • to be client-focused and have contact with people from all over the world,
  • to look behind the scenes of airport operations,
  • to be involved in constant change and innovation in an exciting industry,
  • to develop new ideas and live the concept of diversity,
  • to demonstrate your organisational and negotiation skills,
  • to have the opportunity to be taken on if you perform very well?

The application period is from 1 August to 31 October (training starts on 1 August of the following year).

Your training will last 3 years (if you perform very well, it can be shortened to 2.5 years).

This comprehensive vocational training predominantly teaches skills in the areas of aviation and terminal management in addition to knowledge in commercial areas. You will also gain insights into passenger and aircraft handling. Your training will be completed with lessons at a college in Königs Wusterhausen.

Apprenticeship compensation

1st year of training 2nd year of training 3rd year of training 4th year of training
1.009,20 € 1.066,59 € 1.119,33 € 1.192,47 €
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Please note that we only accept applications for the apprenticeship via our online form of the job exchange.