New service at BER

New service at BER

Facial recognition replaces boarding pass

Berlin Brandenburg Airport is introducing BER Traveller – a digital service for biometric access control. Effective immediately, Lufthansa Group Airlines Lufthansa, SWISS, Austrian Airlines, Brussels Airlines and Eurowings’ HON Circle Members and Senators can enjoy the new service at BER. They previously had to show their boarding pass to get to the security control’s priority lane. This is now no longer necessary. Convenient and easy, these passengers now have fast access to the priority security control via a separate lane using facial recognition. The only requirement is a one-time registration of their biometric data in the service provider’s app, FastID. They will receive an invitation via email from their airline.

The Lufthansa Group and BER are expanding the range of digital services for passengers in a joint project with this new service. For its introduction, the service is initially aimed exclusively at Lufthansa Group Airlines’ HON Circle Members and Senators. The next step will be making the use of BER’s self-service machines, boarding at the gate and access to the Lufthansa Group Lounge possible via facial recognition.

The use of the new biometric service is completely voluntary. Personal and biometric data is stored decentrally in the passenger’s app. Passengers who have registered in the app decide again before each journey whether they want to use the service for the next flight. Only then will the data (flight data and biometric identifiers) and the photos taken later at the airport be transmitted in encrypted form to FastID for comparison. After the flight, the data is deleted from FastID and remains solely in the passenger’s app. Passengers have full control over the data in the app and can delete it completely at any time.

Verification at the process points is carried out by taking photos using permanently installed cameras at the process points and matching the photos with the biometric passenger data from the app (facial recognition) by FastID.

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