Data Protection

The responsible party for the respective personal data processing and the provision of information is

Flughafen Berlin Brandenburg GmbH,
represented by the management
12521 Berlin, Germany

Phone: +49 30 609160910

E-mail: pressestelle@berlin-airport.de

When using our digital information and service offers we process your personal data for various purposes, depending on the type and purpose of the provided applications, the services or the possibility for contact.

When visiting our digital offers, if you do not register or transmit information otherwise, we collect data, which your browser transmits to our server. Furthermore, we use cookies (text files) insofar as they are technically necessary for the provision of our websites or you have given us your consent for the use of technically unnecessary cookies. You can find more information about the use of cookies in section 3 of these data protection notices.

We only process such of your personal data, which are necessary to provide a service or information requested by you. 

With the access to our digital information services, such as the website www.berlin-airport.de, cdm.berlin-airport.de, werbung.berlin-airport.de, parken.berlin-airport.de, publications.berlin-airport.de, jobs.berlin-airport.de, roadmap.berlin-airport.de, wifi.berlin-airport.de or www.ber-testen.de, information is automatically sent to our server by your end device and temporarily stored in the log file. As a standard, we store your IP address, the visited URL, the name of the website from which you have visited us, the website, which you call of our company as well as the date and duration of your stay. In addition, the status and the transferred data volume are recorded within the scope of an enquiry, additionally product and version information about the used browser and the operating system of your end device. 

The data will not be used except in an anonymised form for statistical purposes as well as for guaranteeing the system security and system functionality. This information is used to collect statistics on which digital services are most frequently used in order to better understand which information users are looking for and want to find on our site. We use these data for the operation of our digital services, in particular to determine and remedy faults as well as system attacks, to determine capacity utilisation and to be able to make adjustments or improvements. The legal basis for processing is our previously described legitimate interest as defined in Article 6 (1) sentence 1 lit. f) of the General Data Protection Regulation (GDPR) to provide you with functional and user-friendly websites. 

The data is stored until the purpose pursued with the data processing has been achieved. If data is required exclusively for the provision of the website, it is automatically erased when the respective visit to the website has ended. The other data in log files are deleted no later than seven days after their collection. If data is stored in log files for a longer period of time, your IP address will be deleted or anonymised or alienated so that it is no longer possible to allocate the calling internet connection. The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of our websites.

With your consent you can subscribe to the most varied mailings (e.g. newsletters, press releases) all relating to the work and services of the FBB and its subsidiaries. For the contents of the mailings please refer to the respective registration forms.

For the respective despatch of the mailings, we collect the information requested in the respective registration mask, but mostly your e-mail address in addition to your name. With certain newsletters, such as for example the Corporate Travel News, the Travel News and the FBB press releases information regarding the company, professional title, address and telephone number is also collected. If applicable, you also have the possibility to voluntarily enter further data, which are marked accordingly. We require the respective data in order to be able to regularly send you our mailings with a personal address regarding the concrete events, services, relating to the Airport Marketing or fields of interest. In addition, we can improve statistical and anonymised evaluations relating to requested information.

The legal basis of the data processing for mailing is your consent according to Article 6 (1) s. 1 lit. a) GDPR.

The request for your consent and registration is exclusively carried out in the so-called Double-Opt-In-procedure, with which you complete your registration by confirming your deposited e-mail address. In addition, we respectively store your IP addresses and times of the registration for the newsletter in order to be able to prove the registration and, if applicable, to be able to investigate possible misuse.

You can revoke your consent to the sending of the mailings at all times with effect for the future and thus cancel the mailing. For this purpose, you can either use the link provided in the mailing or you can send us an email for the Berlin Airport News and the press releases to pressestelle@berlin-airport.de respectively for the Corporate Travel News and Travel News to marketing@berlin-airport.de or a message to the contact data stated under 1). The revocation of your consent does not affect the lawfulness of the processing of your data that took place until the revocation. A new registration is principally possible again at all times.

We use the following company for the sending of newsletters:

• Dynamics Consulting GmbH, Mies-van-der Rohe-Straße 8, 80807 Hamburg, Germany.

We exclusively make the data that are necessary for the despatch available to the service provider. The service provider has been selected carefully, is bound to our instructions as per contract and is controlled regularly.

In case of questions, suggestions and contacts of all kinds, you have the possibility to contact us via provided contact forms, by e-mail, telephone and post. When using e-mails, post or telephone you will decide yourself which information you would like to make available to us. Various data are collected in case of contact forms, depending on the contact form, in order to be able to process your enquiry, indications or suggestions expediently. At least salutation, name, valid e-mail address and a description of the concern are necessary to be able to send corresponding messages to us. If applicable, you also have the possibility to voluntarily enter further data, which are marked accordingly. We require the respective data in order to be able to process and answer your message.

The legal basis for data processing is Article 6 (1) s. 1 lit. f) GDPR in conjunction with our company’s legitimate interest in being able to effectively process your enquiries and notices addressed to us.

Insofar as corresponding contact forms on the respective digital information offers are allocated to concrete contact partners or organisation units, these persons or organisation units will also receive the message created by you. If applicable, the processors of a message must forward your enquiry to third parties for a reply or for examination. These can, in particular, be ground handling service providers, security staff service providers, cleaning service providers, federal police force, state police force, Deutsche Flugsicherung, and airlines. The legal basis for forwarding your enquiry/complaint to third parties for examination and response is also our justified interest in effective processing of your enquiry or your reference as defined in Art. 6 (1) s. 1 lit. f) GDPR. It is only carried out insofar as this is not possible without corresponding examination without the assistance of third parties.

If you use contact forms provided by us, where a contact of a third party is listed on the right edge of the website in the field “Contact person”, then your enquiry will be transmitted directly to the company stated in the field “Contact person”. In this case FBB will forward your personal data directly. The respective third-party company is exclusively responsible for the data processing and the rights and obligations arising from data protection following the forwarding.

The personal data collected by us are exclusively processed for the purposes of processing your enquiry or your other concern.

Your enquiries are principally stored after completion of the processing up to three years for the purpose of tracking the answer or in case of a renewed contact on your part and will subsequently be erased, unless a longer storage of the data is stipulated by special storage deadlines according to regulations under commercial or tax law. E-mail correspondence is principally archived by taking the storage regulations under trade and tax law into consideration and will only be erased after expiry of this time. The retention periods applicable in this respect are six to ten years.

In justified cases we reserve the right to store correspondence and other documents with personal data as long as this may be necessary in our legitimate interest according to Art. 6 (1) s. 1 lit. f) GDPR. This is, for example, the case if the documents may be required for the defence against legal claims or for asserting legal claims within the scope of the statutes-of-limitations. The retention periods in this respect are regularly three years. In the event of an ongoing legal dispute, however, they may also require longer retention. 

processed as text data to provide you with answers to your questions. The text data is stored for xyz days to check the system functions and quality of the answers and is then deleted. It is also technically necessary to process your telephone number in order to be able to connect you to someone else if necessary or to prevent disruptions. It is not possible to assign the conversations to individual persons if no personal data is provided during the conversation. Your data provided in relation to the use of the voice assistant will be processed in Germany and the European Union. The data processing is carried out on the basis of your consent (Art. 6 Sec. 1 p. 1 lit. a GDPR) and exclusively for the purposes mentioned above.

Data processing is carried out on behalf of FBB by the company Parloa GmbH, Schönhauser Allee 9, 10119 Berlin. If you do not wish your data to be processed in this way, you cannot use the voicebot.

The voice assistant does not use automated decision-making, including profiling. Use of the voice assistant is voluntary. You are free to contact us by other means without incurring any disadvantages.

In case of questions and complaints regarding the noise protection programme of FBB or with regard to flight movements and aircraft noise you have the possibility to contact us via the contact forms provided separately for this purpose. Depending on the contact form you have to provide various data in order for us to be able to thus process your enquiry or complaint in a useful manner. Required are salutation, name, valid e-mail address, address, property address and description of the concern in order to be able to send corresponding messages to us. If applicable, you also have the possibility to voluntarily enter further data, which are marked accordingly.

The legal basis for data processing in the context of aircraft noise information or aircraft noise complaints is Art. 6 para. 1 s. 1 lit. f) GDPR in conjunction with our legitimate interest in being able to process your request properly and to document our responses.

Your messages are principally processed within the company and, insofar as necessary, made available to various divisions of the company for processing. If applicable, the processors of a message must forward your enquiry to third parties for a reply or for examination. These can, in particular, be the Deutsche Flugsicherung, airlines or within the scope of the noise protection programme service providers for the processing of the respective noise protection application (e.g. engineering offices for the technical assessment of the claim). The forwarding of your enquiry/complaint to third parties for examination and response is also based on our justified interest in effective processing of your enquiry or your reference as defined in Art. 6 (1) s. 1 lit. f) GDPR. It is only carried out insofar as processing is not possible without corresponding examination and/or assistance of third parties.

The personal data we collect is processed exclusively for the purpose of dealing with your request and is kept for as long as it is necessary for the purpose of its collection and processing. The data are principally necessary as long as they are necessary for proof of the fulfilment of claims or compliance with obligations or to fulfil statutory retention obligations.

Your data will thus be stored for five years after processing has been completed for the purposes of documentation, traceability and, if necessary, renewed contact or further response, unless a longer retention period is required by law. This can, in particular, be the case with activities for noise protection applications. We will accordingly erase personal data with regard to noise protection application documents with which after examination there is no claim for noise protection measures, 6 years, incomplete applications as well as completed processing of applications 10 years after termination of the processing, however, 5 years at the earliest after commissioning of the Berlin Brandenburg Airport in order to comply with the storage regulations, the obligations to provide proof of the planning approval as well as the statute-of-limitations for the claim.

For system maintenance and troubleshooting, we use the contractor USU Software GmbH, 71696 Möglingen, Germany, as processor in accordance with Art. 28 GDPR, who may only process your data in accordance with our instructions.

For direct questions to our specialist teams, you can also send an email to schallschutz_kontakt@berlin-airport.de or fluglaerm@berlin-airport.de.

APCOA Deutschland GmbH (APCOA) rents car parking spaces online at Berlin Brandenburg Airport. If you make enquiries about using a car park, you will be forwarded directly to the APCOA booking page. APCOA processes your personal data as part of the car park booking process at its own responsibility. The respective terms and conditions and data protection notices of APCOA apply and APCOA is also responsible for compliance with data subjects’ rights.

As part of the valet parking service, we arrange parking spaces and special services provided by APCOA at Berlin Brandenburg Airport. The service is provided and processed by APCOA Deutschland GmbH, Air Cargo Centre 605/6, Level 6, D-70629 Stuttgart. In this respect, separate data protection notices apply, which can be viewed at ber.apcoa.de/privacy.

Availability of the valet parking service can be reliably requested via our online booking service and all necessary personal information required to book the valet parking service at BER can be requested. Furthermore, the agency service records the successful payment and facilitates the invoicing for the booked service. FBB exclusively arranges the services of APCOA and facilitates a digital ordering, billing and confirmation process. The legal basis for data processing is Article 6 (1) Sentence 1 Letter b) GDPR because data processing is necessary to execute the agency contract to be entered into. Insofar as FBB uses personal data for its own product-related advertising purposes, this is based on Article 6(1) Sentence 1 Letter (f) GDPR in conjunction with our legitimate interest in product-related self-promotion.

Furthermore, you will be given the opportunity to consent to the use of your contact details for advertising purposes. By way of your consent, you can receive a wide range of information about the work and services of FBB and its subsidiaries or offers at the airport. The legal basis for data processing for advertising purposes is your consent in accordance with Article 6 (1) Sentence 1 Letter a) GDPR.

You may withdraw your consent to data processing for advertising purposes at any time with effect for the future. To that end, either use the link provided in the advertising or send us an e-mail to commercial@berlin-airport.de or a message to the contact details stated in 1). Withdrawing your consent does not affect the lawful nature of the processing of your data prior to the withdrawal. A new registration is possible at any time.

Your personal data shall not be forwarded to third parties without your express consent, unless this is necessary to render services or execute a contract or due to legal obligations to furnish information, e.g. from authorities. In this respect, we shall forward your order information to APCOA as part of our agency activities.

We use the software solution of Digitas Pixelpark GmbH (Leibnizstraße 65, D-10629 Berlin, Germany) in respect of recording and managing your booking. This company processes your data exclusively on our behalf. 

A payment service provider from APCOA is used for payment processing within the agency/booking route. Please see APCOA’s data protection information for more information about data processing by the payment service provider.

Your personal data in respect of the agency activity/order shall be deleted following expiry of the statutory storage obligations.

We maintain online presences within the social networks of Facebook, Instagram (Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland) and X (Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland) in order to inform you and to communicate with you via the platforms. You can go to our social media channels by means of corresponding links on our websites. You can neither send public messages to us on our social media channels, nor enter publicly visible comments and contributions.

The processing of the personal data communicated by you on our social media channels is in our legitimate interest in effective public relations, communication and advertising and is based on the legal basis of Article 6 para. 1 s. 1 lit. f) GDPR. 

We use the technical platform and services of the respective provider for these information services. We would like to point out that you use our online presences on social media platforms and their functions on your own responsibility. This applies in particular to the use of interactive functions such as commenting, sharing and rating. When visiting our online presences on the aforementioned social networks, the providers of the social media platforms collect, among other things, your IP address and other information that is present on your terminal device in the form of cookies. This information is used to provide us, as the operator of the respective online presence, with statistical information about the interaction with us. In this way, we obtain a statistical overview of data such as visitor numbers, page views, profile or link clicks, the reach of posts, information on the categorisation of visitors, such as origin (city, country), age and gender structures, and interests.

The data collected about you in this context is processed by the platform providers and may be transferred to countries outside the European Union, in particular the USA. According to their own information, all of the aforementioned providers maintain an adequate level of data protection equivalent to that of the former EU-US Privacy Shield and we have agreed the standard data protection clauses provided for this purpose with the companies.

The processing of your data may differ depending on whether you are registered and logged in to the social network or visit the site as a non-registered and/or non-logged-in user. When you access a post or the account, the IP address assigned to your end device is transmitted to the respective platform provider. If you are currently logged in as a user, a cookie on your end device can be used to track your movements on the network. Via buttons embedded in websites, it is possible for the platform providers to record your visits to these website pages and assign them to your respective profile. Based on this data, content or advertising can be offered tailored to you. If you wish to avoid this, you should log out or deactivate the “stay logged in” function, delete the cookies present on your device and restart your browser.

As the provider of our online presences in the social networks, we also only process the data from your use of our information offering that you provide to us and that requires interaction. For example, if you ask a question that we can only answer by e-mail, we will store your information in accordance with the general principles of our data processing, which we describe in this privacy policy.

The platform provider and we as users of this platforms are jointly responsible for the personal data processing. However, we have no influence on the processing of their data, which is carried out by the platform providers themselves. What information the respective social network receives and how it is used is described by the providers in their privacy statements (https://www.facebook.com/privacy/policy, https://twitter.com/de/privacy und https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect). There you will also find information on contact options as well as on the setting options for advertisements. For our part, we have no further knowledge to what extent, at which location and for which duration the data are stored, to what extent the platform providers satisfy existing erasure obligations, which evaluations and links are carried out with the data and to whom the data are forwarded or whether data processing activities are changed. Therefore, we explicitly draw attention to the fact that your data may be stored by the platform providers in line with their data usage instructions and may be used for business purposes.

To exercise your rights as a data subject, you can contact both us or the respective platform provider. To the extent that one party is not responsible for responding or must obtain the information from the other party, we or the relevant platform provider will then forward your request to the respective partner. Please contact the relevant platform provider directly for questions about profiling, processing of your data when using the website. If you have any questions about the processing of your interaction with us on our site, please feel free to contact our press office using our contact details above.

In order to reply to your requests via Facebook Messenger we also use Chatbot technology. Replies may accordingly be carried out using an automated process. To reply to your Facebook Messenger requests the content of the message is analysed by means of Microsoft Azure technology in order to provide accurate answers. Your data are not stored aside from the Facebook Messenger service. Messages are analysed without a reference to your Facebook User Account or your person. The legal basis for this is our legitimate interest in customer-oriented and fast communication with you in terms of Art. 6 (1) s. 1 lit. f GDPR.

“Tempelhof” and “Tegel” Lounges, Lounge conference rooms, or Lounge services. In the booking form and the other input forms, all information necessary for the service is requested. The legal basis for the data processing is Article 6, para. 1, sentence 1, lit. b) GDPR because the data processing is necessary for the execution of the contract to be concluded. Insofar as personal data are used by FBB for its own advertising purposes, this is based on Article 6, para. 1, sentence 1, lit. f) GDPR in conjunction with our legitimate interest in product-related self-promotion.

In addition, you will be given the opportunity to consent to the use of your name and contact details for advertising purposes. With your consent/consent, you can receive a wide range of information about the work and services of FBB and its subsidiaries or offers at the airport. The legal basis for data processing for advertising purposes is your consent in accordance with Article 6, para. 1, sentence 1, lit. a) GDPR.

You can revoke your consent to data processing for advertising purposes at any time with effect for the future. To do so, either use the link provided in the advertisement or send us an email to commercial@berlin-airport.de or a message to the contact details given under 1). The revocation of your consent does not affect the lawfulness of the processing of your data that took place until the revocation. A new registration is possible at any time.

Your personal data will not be passed on to third parties without your express consent unless this is necessary for the provision of services or the execution of contracts or because of legal obligations to provide information (e.g. from authorities). 

We use the software solution of the company Digitas Pixelpark GmbH (Leibnizstraße 65, 10629 Berlin, Germany) to record and manage your booking. This company processes your data exclusively on our behalf. The service provider is carefully selected, contractually bound to our instructions, and regularly inspected.

For payment processing, we use the payment service provider Adyen (Adyen N.V., Simon Carmiggeltstraat 6-50, 1011 DJ, Amsterdam/Netherlands) for payments with credit cards and debit cards on the website, in the app, and at the ticket kiosks. In addition, we use PayPal (PayPal (Europe) S.à.r.l. et Cie, S.C.A., (R.C.S. Luxembourg B 118 349), 22-24 Boulevard Royal, L-2449 Luxembourg) directly as a payment service provider for payments on the website and in the app. The respective payment service provider processes the user’s payment data and transmits the successful payment to FBB for a specific order.

Your personal data relating to an order will be deleted after expiry of the statutory retention obligations.

As part of our digital service for booking appointments for services provided by FBB’s ID card service, you have the option of contacting us using contact forms provided separately for this purpose and booking appointments. Depending on the form, you have to provide necessary data in order for us to be able to process your booking. Required information includes your title, name, valid email address, details of company/employer and contact telephone number in case of any questions or instructions on booking appointments. If applicable, you also have the possibility to voluntarily enter further data, which is marked accordingly.

The legal basis for the data processing is Art. 6 Para. 1 S. 1 lit. f) GDPR in connection with the legitimate interest of our company in being able to process and document your request appropriately.

Your bookings are processed within the company and, if necessary, made available to various divisions of the company for processing. If applicable, those processing the message have to forward your enquiry to third parties for a reply or for examination. The personal data we collect will be processed solely for the purposes of processing your booking and will be kept for as long as is necessary for the purpose for which it was collected and processed. The data is generally required as long as it is necessary to prove the fulfilment of claims or compliance with obligations or to fulfil statutory retention obligations. Therefore, your personal data will be deleted promptly after the appointment has been carried out/expired, unless other legal storage regulations apply.

For data processing, we use parts of the M365 software from Microsoft Corporation, One Microsoft Way, Redmond, Washington 98052, USA. All information in connection with booking the appointment is processed within the EU and is protected both technically and organisationally from unauthorised access. Microsoft Ireland Operations Limited is Microsoft’s data privacy representative for the European Economic Area and Switzerland. The Data Protection Officer of Microsoft Ireland Operations Limited can be contacted at the following address: Microsoft Ireland Operations, Ltd, Attn: Data Privacy, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland. For more information about Microsoft’s privacy practices for the M365 products, please refer to https://privacy.microsoft.com/de-de/privacystatement.

As part of our digital services, you can book access authorisations for the BER Runway, which will enable you to gain access to the security checkpoint during the booked slot, normally with short waiting times. Only information needed for the service is requested in the online booking form and additional windows for entering details (in particular: name, flight details, the desired time slot and, if applicable, names of fellow travellers). 

Once you have successfully booked the BER Runway, you can use your boarding pass to gain access to the security check via the BER Runway entrances in the booked slot. We shall also send you your booking confirmation by e-mail. 

If you are registering more than one person, you must also provide the first and last names of the other people in your group so that these names can be assigned to the corresponding boarding passes. You are to ensure that the other persons in the group are informed of the priority and consent to this before sending the booking form.

The legal basis for such data processing is Article 6(1), Sentence 1, Point b), GDPR. The data are required to execute the contract for the use of BER Runway. 

Insofar FBB uses personal data for its own advertising purposes, this is based on Article 6(1), Sentence 1, Point f), GDPR, in conjunction with our legitimate interest in the product-related promotion of BER. 

Furthermore, you shall be given the opportunity to consent to the use of your data for advertising purposes. By way of your consent, you can receive a wide range of information about other services from FBB and its subsidiaries or offers from third parties relating to BER Airport. The legal basis for data processing for advertising purposes is your consent in accordance with Article 6(1), Sentence 1, Point a), GDPR.

You may revoke your consent to the data processing for advertising purposes at any time with effect for the future. To that end, either use the link provided in the advertising or send us an e-mail to  commercial@berlin-airport.de or a message to the contact details provided in 1). Withdrawing your consent does not affect the lawfulness of the processing of your data prior to the withdrawal. As a matter of principle, you can register again at any time.

Your personal data shall not be forwarded to third parties without your express consent, unless this is necessary to render services or execute the contract or due to legal obligations to furnish information, e.g. from authorities. 

We use the software solution of Digitas GmbH (Leibnizstraße 65, D-10629 Berlin) to process your booking on the BER website and in the BER app. We use the software solution of Airsphere GmbH (Am Technologiepark 8, D-82229 Seefeld) to process the BER Runway Service (boarding pass control). Statistical analyses of BER runway usage are provided by our partner Copenhagen Optimisation Aps, Klerkegade 19, 3., 1308 Copenhagen, Denmark. All partners process the required data exclusively on our behalf, are carefully selected and contractually bound by our instructions.

Airsphere GmbH, Am Technologiepark 8, D-82229 Seefeld, is solely responsible for data processing in the smartdepart app in the capacity of service provider.

Your personal data shall be deleted from the smartdepart app three days after the day on which the BER Runway booking was made. If you have not granted your consent to advertising, FBB shall process your runway booking in the boarding pass control system and delete the passenger data after 90 days.

For booking long-distance train and bus trips, we integrate a booking widget from our partner Distribusion on our website.

When using this widget, we only process an anonymised IP address. The actual booking, as well as the input and processing of your data, is handled exclusively by our partner.

For more information on data processing, please refer to Distribusion’s privacy policy: Whitelabel Data Privacy Notice | Distribusion

When using the BER Biometrics service, personal data is processed to provide you with access to security checks, the FBB lounges and the use of the self-service kiosks.

The controller in respect of the personal data processing at the airport (creation of photos or digital templates from the photo generated on-site at the respective service point and forwarding such information to Airsphere as well as subsequent boarding pass data processing) is

Flughafen Berlin Brandenburg GmbH (FBB),

represented by the Management,

D-12521 Berlin

E-mail: runway@berlin-airport.de

The controller in respect of personal data processing for template matching (profile provision in the smartdepart app, creation of digital templates of profile pictures in the app or the on-site picture forwarded by FBB, template matching when used at the airport and forwarding boarding pass data to the airport) is

Airsphere GmbH

Am Technologiepark 8

D-82229 Seefeld

E-mail: info@airsphere.de

Passengers save their photo and, where applicable, additional profile data in the smartdepart app from Airsphere and load the boarding pass onto the app before each flight. Smartdepart saves images as encrypted templates in the app. Once the passenger has granted their consent to use the information stored in the app for the BER Biometrics service at the airport, the template and boarding pass data are activated for comparison by Airsphere and processed centrally by Airsphere.

At the airport, a photo or a digital template of the passenger’s image generated on-site is created at the respective service point and forwarded to Airsphere in encrypted form. Airsphere creates a template from the forwarded image or uses the forwarded template for comparison with the templates available from the app. If the templates are compared favourably, the boarding pass data stored for this purpose is then forwarded to the airport and the service point is activated for the passenger.

The legal basis for data processing is your consent in accordance with Article 6(1), Point a), GDPR (General Data Protection Regulation), which you have granted as part of the app reservation process.

You may revoke your consent to the data processing at any time with effect for the future. To that end, please use the corresponding cancellation function in the Smartdepart app. Deleting your order or your profile will result in the deletion of the data for the BER Biometrics service and the associated data processing. Withdrawing your consent does not affect the lawfulness of the processing of your data prior to the withdrawal. As a matter of principle, you can register again at any time.

Furthermore, you shall be given the opportunity to consent to the use of your data for advertising purposes. By way of your consent, you can receive a wide range of information about other services from FBB and its subsidiaries or offers from third parties relating to BER Airport. The legal basis for data processing for advertising purposes is your consent in accordance with Article 6(1), Sentence 1, Point a), GDPR.

You may revoke your consent to the data processing for advertising purposes at any time with effect for the future. To that end, either use the link provided in the advertising or send us an e-mail to commercial@berlin-airport.de or a message to the contact details provided in 1). Withdrawing your consent does not affect the lawfulness of the processing of your data prior to the withdrawal. As a matter of principle, you can register again at any time.

Your personal data shall not be forwarded to third parties without your express consent, unless this is necessary to render services or execute the contract.

Insofar as you use the BER Biometrics service point by chance without registering via the app and irrespective of the notices at the airport, the data processing shall be based on Article 6(1), Sentence 1, Point f), GDPR.

FBB has, insofar, a legitimate interest in providing functional, contactless service points for passengers at the airport. FBB takes the utmost care and provides extensive information and barriers to prevent accidental use of the service point. In the event that a picture of you has nevertheless have been taken, FBB shall delete it without delay once it has been sent to Airsphere. Airsphere deletes such information from its database without delay following an invalid template comparison. In this respect, data subjects’ interests are comprehensively protected and there is no recognisable increased risk of data misuse or data loss. Signage and barriers already prevent accidental data creation and take the principle of data minimisation into account. The deletion without delay of image data by both controllers and data processing in German data centres under the control of Airsphere protect data subjects’ interests and outweigh FBB’s legitimate data processing interests.

Insofar as we process your personal data to protect legitimate interests in accordance with Article 6(1), Sentence 1, Point f), GDPR, you have the right to object to such processing of your personal data at any time (Article 21(1), GDPR) insofar as corresponding legal reasons apply. Objections can be directed to FBB by letter or telephone or via the aforementioned e-mail address. When exercising your objection, we ask you to set out the special reasons for lodging such a legal claim.

We use the contractors Airsphere GmbH (Am Technologiepark 8, D-82229 Seefeld) and Materna IPS GmbH (Vosskuhle 37, 44141 D-Dortmund) for the processes at the airport.

All digital templates or images of passengers generated at the airport are deleted without delay once they are sent to Airsphere. Airsphere deletes the received app information and the templates for template matching at the latest on the day following the matching of data. Your boarding pass information shall be forwarded to FBB for airport services and your airline for flight processing. FBB deletes boarding pass information after 90 days. Airsphere GmbH, Am Technologiepark 8, D-82229 Seefeld, is solely responsible for data processing in the smartdepart app in the capacity of service provider.

You can use our job portal with your consent. Data processing takes place exclusively in connection with the use of our portal to apply for vacancies, the creation and maintenance of an applicant profile and the transfer of applicant data in the event of recruitment. 

Your data will only be used for the job vacancies you have selected. If you have agreed in the profile settings or in the registration process to be contacted for new job vacancies or for the use of the applicant profile by our employees in the recruiting team, your data will be used by our recruiting team to find interesting new job vacancies within our company and to inform you about them.

The legal basis for this data processing is Art. 6 para. 1, sentence 1, lit. a) GDPR. The data processing is based on your consent.

You have the option to withdraw your consent to data processing at any time with effect for the future and to object to the processing and use of your personal data. The revocation can be sent in writing to Flughafen Berlin Brandenburg GmbH, 12521 Berlin or by email to jobs@berlin-airport.de. You also have the option of deleting your applicant data and applications in the career portal at any time. Please understand that users who have withdrawn their consent to the processing and use of their personal data will no longer be able to use the FBB services offered here.

FBB uses the service provider T-Systems International GmbH (Hahnstraße 43d, D-60528 Frankfurt am Main) for data collection and data storage as well as for the operation of the career portal using the SAP Success Factors software. The service provider is obliged to process data in accordance with Art. 28 EU GDPR.

We generally delete application data after 4 months. Applicant profile data is deleted after 2 years, unless other statutory retention periods apply.

If you have any further questions, please contact jobs@berlin-airport.de or use the data protection notice in the job portal with further data protection information.

So-called Cookies and Pixel technology are applied in the case of using FBB’s aforementioned digital information services. Cookies are text files stored in the memory of an end device. Cookies shall not become part of your system. They are aimed at recognising internet browser. The majority of browsers are set to accept Cookies automatically. Pixel-based re-targeting is a technique in which a pixel is placed in the user’s browser when they visit the website. The pixel delivered to the user contains a file name which is used as an identifier. Assigning such a pixel to the accessing browser can track the user’s behaviour on the website and render it possible to target them with ads that match their interests.

Both techniques are aimed at enabling and making it easy for you to use our service, therefore ensuring the usability of the web page and placing targeted advertising for users.

If we use session Cookies (Session Keys), these are automatically deleted once you leave our online media.

Furthermore, we use temporary Cookies to optimise usability. These are stored on your terminal device and can be valid for between 10 minutes and several years. You shall be informed about the use at the beginning of the respective visit to our online media. Once you visit our online media again, the used browser as well as available Cookies shall be recognised automatically and used for statistical purposes. This means you do not need to re-enter some data and can use our services faster. These Cookies shall be automatically marked as invalid after a respectively defined period of time and shall be erased in line with your browser settings.

As part of the use of the aircraft noise forecast, we use a Cookie to improve the user-friendliness. Insofar as you state your address that is to be reviewed with the aircraft noise forecast, this shall be stored in the Cookie and, when the website is visited once again, it shall be used in line with the aircraft noise forecast to visualise your address on the available map. You can erase the Cookie at any time via your browser settings.

The legal basis for using technically necessary Cookies is our legitimate interest as defined in Article 6(1), Sentence 1, Point f), GDPR, for the optimisation and improvement as well as functional security of our online services, provision of shopping cart control or use of “Remember Me” functionalities to make it easier for a user to complete forms.

The legal basis for the use of technically unnecessary Cookies for advertising measures, website usage statistics and the use of functionalities on our websites (e.g. for aircraft noise forecasting) is your consent in accordance with Article 6(1), Sentence 1, Point a), GDPR, and, if applicable, your consent in accordance with Article 49(1), Point a), GDPR, if your data are also forwarded to a third country such as the USA. You may grant us your consent at the beginning of the respective visit to our online media by using the displayed Cookie information (Cookie Tool) and also withdraw it at any time with effect for the future and without stating reasons for such action. The withdrawal of your consent does not affect the lawful nature of the processing of your data via Cookies up until the withdrawal. You can use the corresponding link at the bottom of our websites to access the Cookie information at any time and view or adjust your consent.

If you do not wish to permit use of Cookies, you can also set your browser so that it deletes Cookies from your hard drive after ending your internet use, blocks the storage of Cookies or informs you of the receipt of a Cookie before a Cookie is stored. If you reject the storage of Cookies or deactivate this in your browser, we cannot ensure that you shall be able to use all of our services without restrictions. Deleting Cookies after the end of a visit to our website has no implication on the usability of FBB’s services.

In detail, we use the following techniques:

Our digital applications use a cookiebot from the company Usercentrics GmbH, Sendlinger Str. 7, D-80331 Munich, Germany, insofar as we use Cookies in the digital application. Cookiebot is a consent service that informs users about the technologies used and logs the respective setting and consent to the use of corresponding technologies. The service ensures that the technology we use, which is not absolutely required to operate the digital application, is only used if you have consented to its use. Amendments may be made to the consent selection at any time. Data are processed in the European Union. Questions about data protection can also be directed to datenschutz@usercentrics.com.

The software uses Cookies and pixel technology to document the user settings made. In that respect, the following information is used:

• Opt-in and opt-out data
• Referrer URL
• User agent
• User
• Consent ID
• Time of consent
• Consent type
• Browser languages

The legal basis for data processing is our legitimate interest in accordance with Article 6(1), Sentence 1, Point f), GDPR. We have a legitimate interest in recording the consent or refusing to use the relevant technology for our digital services. We would not be able to use such technology without such consent. Our service cannot be maintained economically without the use of appropriate technologies. Similarly, we have an interest in customising our services, for which we require usage information. Our legitimate interest outweighs your legitimate interest in this respect because we only process technically necessary information that enables the use of technology without establishing a direct link to the user. The technology used documents your declaration of consent and, therefore, guarantees your rights as a data subject.

Processed information is stored for 3 years and then erased.

In accordance with your consent, (Article 6(1), Point a, GDPR), our websites and mobile web applications use Google Analytics, a web analysis service of the company Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The parent company of Google Ireland Limited is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

By setting the Cookie, Google is enabled to analyse the use of our website. By way of each visit to one of the individual pages of this website, which is operated by the controller and in which a Google Analytics component has been integrated, the internet browser on the data subject’s information technology system is prompted to submit data for the purpose of online analysis and marketing to Google via the Google Analytics component.

We use the User ID function. With the help of the user ID, we can assign a unique, permanent ID to one or more sessions (and the activities within these sessions) and analyse user behaviour across devices].

In Google Analytics 4, the anonymisation of IP addresses is activated by default. As a result of the IP anonymization, your IP address shall be shortened by Google before it is forwarded. This applies within the Member States of the European Union or in other signatory states to the European Economic Area. Only in exceptional cases shall the full IP address be forwarded to a Google server in the USA and shortened there. According to Google, the IP address forwarded as part of Google Analytics from your browser shall not be grouped together with other data from Google.

The following data, inter alia, are collected as part of this technical procedure:

• Account data
• Anonymised IP address
• Bounce rates
• Browser information
• Click path
• Date and time of the visit
• Device information
• Downloads
• Dwell time
• Location information
• Internet service provider
• Mouse movements
• Screen resolution
• Behavioural data
• Referrer URL
• App updates

Google shall use this information on our behalf to analyse your use of the website and compile reports on website activity. Google Analytics’ reports are used to analyse the performance of our website and the success of our marketing campaigns.

Similarly, Google may link the data with other user data such as search histories, personal accounts or usage data of other devices in Google’s possession to use such information for its own or third party services and advertising.. Google shall also, where applicable, forward such information to third parties (also state bodies), if this is specified by law or insofar as third parties process such data by order of Google. According to its statement Google shall, under no circumstances, link your IP address to other data from Google. For more detailed information, please see the Data Protection Notices of Google Analytics (https://support.google.com/analytics/answer/6004245) or contact https://support.google.com/policies/contact/general_privacy_form.

The recipient of the data is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The information about your use of this website generated by the Cookies is also forwarded to a Google server in the USA and stored there. According to the view to date of the European Court of Justice, the laws of the USA do not guarantee an adequate level of data protection. Your data may, in particular, be accessed by US authorities without your knowledge and without you having any effective legal protection against this.

However, the European Commission adopted its adequacy decision for the USA on 10 July 2023. Google LLC is certified in accordance with the EU-US Privacy Framework. Data forwarding is, therefore, legally permissible. We have also entered into the EU standard contractual clauses with the provider because Google servers are distributed worldwide and forwarding to third countries (for example to Singapore) cannot be completely ruled out.

Forwarding your data to Google’s servers is based on your consent in accordance with Article 49 (1) a) GDPR. As previously explained above, you may withdraw such consent at any time with effect for the future and without stating reasons for such action. The withdrawal of your consent does not affect the lawful nature of the processing of your data via Cookies up until the withdrawal.

As a user of this analytics technology, we are responsible for the processing of your personal data insofar as we exert an influence on it. This is limited to the setting of the corresponding Cookie once you have granted your consent to its use by us and its deactivation once you have withdrawn your consent. We exert no influence on the processing of your data by Google itself. Insofar, Google assumes primary responsibility for data processing in accordance with the agreements in place with us. Only Google shall decide on the scope, type and duration of its own processing of raw data. Information has not been obtained on the extent to which, where and for how long the data are stored, the extent to which Google honours existing deletion obligations, the evaluations and links used via the data and to whom the data are forwarded or whether or not data processing operations are altered. Therefore, we explicitly draw attention to the fact that your data may be stored by Google in line with Google’s data usage instructions and may be used for business purposes.

You can either contact us or Google to exercise your data protection rights. If we receive corresponding requests then we shall forward these, if necessary, to Google for processing without delay.

Furthermore, you can prevent the installation of the Cookies by a corresponding setting of your browser software by downloading and installing a browser plug-in (http://tools.google.com/dlpage/gaoptout?hl=de). However, we would like to inform you, that in this case, you may not be able to use all functions of this website in full.  

You may revoke your consent at any time with effect for the future by accessing the Cookie settings https://ber.berlin-airport.de/de.html#reopen_cookiebot and changing your selection there. The lawful nature of the processing based on the consent up until the revocation is not affected.

The data sent by us and linked to Cookies are automatically erased after 14 months. The maximum lifespan of Google Analytics Cookies is 2 years. Data for which the retention period has been reached are automatically deleted once a month.

You can find more information about the terms and conditions of use of Google Analytics and data protection at Google at https://marketingplatform.google.com/about/analytics/terms/de/ and at https://policies.google.com/?hl=de.

According to your consent (Article 6 (1), Sentence 1, Point a), GDPR, and Article 49(1), Point a), GDPR), Adobe Analytics and Adobe Target, a web analysis service of Adobe Systems Software Ireland Limited (“Adobe”), 4- 6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland, are used on our website. Adobe also uses Cookies.

If the information generated by the Cookies regarding use of the website is forwarded to an Adobe server, then the settings guarantee that the IP address shall be anonymised before the geolocalisation, and before being stored at Adobe it shall be replaced by a generic IP address. The IP anonymisation on this website means that the IP address is previously shortened within the Member States of the European Union and in the other contracting states of the Treaty on the European Economic Area. The Cookies set by Adobe have a term of 24 months.

By order of the operator of this website, Adobe shall use such information to evaluate the use of the website by the users, compile reports on the website activities and render additional services associated with the website use and the internet use for the website operator.

The following data are processed as part of using the technology:

• Account data
• Anonymised IP address
• Bounce rates
• Browser information
• Click path
• Date and time of the visit
• Device information
• Downloads
• Dwell time
• Location information
• Internet service provider
• Mouse movements
• Screen resolution
• Behavioural data
• Referrer URL
• App updates

The Cookie technology is exclusively used with your consent within the scope of the Cookie information. Consent granted there may be withdrawn at any time and without stating reasons with effect for the future. The withdrawal of your consent does not affect the lawful nature of the processing of your data via Cookies up until the withdrawal. You can access the Cookie information via the corresponding link at the bottom of our websites at any time and view and adjust your consent. 

Furthermore, you can prevent the storage of the Cookies by a corresponding setting in your browser software. However, we would like to inform you, that in this case, you may not be able to use all functions of this website in full. You can additionally prevent the forwarding of data generated by the Cookies and which refer to your use of the website (including your IP address) to Adobe as well as the processing of these data by Adobe by downloading and installing the browser plug-in available under the following link: http://www.adobe.com/de/privacy/opt-out.html 

At https://www.adobe.com/de/privacy/policy.html you can find further information about data protection at Adobe.

Adobe and FBB as users of this technology are jointly responsible for the personal data processing. However, we exert no influence on the processing of their data, which is carried out by Adobe itself. Insofar, Adobe assumes the primary responsibility with regard to the data processing as per agreement. Only Adobe shall decide on the scope, the type and the duration of its own processing of the raw data.  Information has not been obtained on the extent to which, where and for how long the data are stored, the extent to which Adobe honours existing deletion obligations, the evaluations and links used via the data and to whom the data are forwarded or whether or not data processing operations are altered. Therefore, we explicitly draw attention to the fact that  Adobe may store your data in line with its data usage instructions and such data may be used for business purposes. This also comprises data processing in the USA. According to the view to date of the European Court of Justice, the laws of the USA do not guarantee an adequate level of data protection. Your data may, in particular, be accessed by US authorities without you becoming aware of this and without you having any effective legal protection against this.

However, the European Commission adopted its adequacy decision for the USA on 10 July 2023. Google LLC is certified in accordance with the EU-US Privacy Framework. Data forwarding is, therefore, permitted. We have also entered into the EU standard contractual clauses with the provider because Google servers are distributed worldwide and forwarding to third countries (for example to Singapore) cannot be completely ruled out.

Forwarding your data to Google’s servers is based on your consent in accordance with Article 49 (1) a) GDPR. As previously explained, you may withdraw such consent at any time with effect for the future and without stating reasons for your actions. The withdrawal of your consent does not affect the lawful nature of the processing of your data via Cookies up until the withdrawal.

As a user of this analytics technology, we are responsible for the processing of your personal data insofar as we exert an influence on it. This is limited to the setting of the corresponding Cookie once you have granted your consent to its use by us and its deactivation once you have withdrawn your consent. However, we exert no influence on the processing of their data, which is carried out by Adobe itself. Insofar, Adobe assumes the primary responsibility with regard to the data processing as per agreement. Only Adobe shall decide on the scope, the type and the duration of its own processing of the raw data. Information has not been obtained on the extent to which, where and for how long the data are stored, the extent to which existing deletion obligations are honoured, the evaluations and links used via the data and to whom the data are forwarded or whether or not data processing operations are altered. Therefore, we explicitly draw attention to the fact that your data may be stored by Adobe in line with Adobe’s data usage instructions and may be used for business purposes.

You can either contact us or Adobe to exercise your rights as a data subject. If we receive corresponding requests, then we shall forward these, if necessary, without to Adobe for processing.

As users, we receive statistical evaluations relating to calls, range or user structure of our websites and applications. We use the evaluations of Adobe to find out more about the conduct of our website users by evaluating site calls, usage figures and link clicks etc. and in this manner to continually analyse our web offer for continual optimisation and further development. We use the evaluations of Adobe to find out more about the conduct of our website users by evaluating site calls, usage figures and link clicks etc. and in this manner to continually analyse our web offer for continual optimisation and further development.

We have integrated the services of Google Maps on our website to make the advantages of the interactive location selection available to you within the scope of noise protection and aircraft noise complaints.

We use YouTube in parts of our online offers. The YouTube software uses Cookies for the data collection and the statistical data evaluation. YouTube uses Cookies for the entry of reliable video statistics, to avoid fraud and improve the user-friendliness. By way of the YouTube Cookies, we receive statistical values relating to the calls of individual videos embedded in the website without a reference to the respective user.

YouTube’s embedded videos are made available as part of the permitted use by YouTube. If you notice the infringement of copyrights, please report this directly to YouTube.

We use embedded YouTube videos in the extended data protection mode. This means: YouTube does not store any data for a user displaying a website with an embedded YouTube video player who, however, does not click on the video to start the playback. If the YouTube video player is clicked on, YouTube may, under certain circumstances, store Cookies on the user’s computer. However, no personal Cookie information is stored for playing embedded videos. (Source: YouTube “Activate the extended data protection mode for embedded videos”)

The service provider of Google Maps is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The parent company of Google Ireland Limited is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

The legal basis for data processing is your consent according to Article 6(1), Sentence 1, Point a), GDPR, and with regard to the forwarding of your data to the USA your consent in accordance with Article 49(1), Point a), GDPR.

By accessing Google services, Google is informed that you have accessed the service from our website and your browser establishes a direct connection with Google’s servers. The map content is forwarded by Google directly to your browser, which then integrates it into the website. We, therefore, exert no influence on the scope of the data collected by Google in this manner. To our knowledge, the following data are forwarded to Google:

• Date and time of your visit to the relevant sub-page of our website,
• Internet address or URL of the website accessed,
• Your IP address and your location data.

• Viewed adverts
• Viewed content
• Device information
• Geographic location
• HTTP header
• Interactions with adverts, services and products
• IP address
• Clicked elements
• Marketing information
• Visited pages
• Pixel ID
• Referrer URL
• Usage data
• User behaviour
• Facebook Cookie information
• Facebook user ID
• Usage/click behaviour
• Browser information
• Device operating system
• Device ID
• User agent
• Browser type Viewed videos

It may be the case that Google uses such data for any of its own purposes, such as profiling, and links it to other data, such as any Google accounts. We exert no influence on the further processing and use of the data by Google. Therefore, we explicitly draw attention to the fact that your data may be stored by Google in line with their data usage instructions and may be used for business purposes.

The data are forwarded irrespective whether you have set up a Google user account. If you are logged into the user account, your data shall be allocated directly to your account. Further information about the purpose and scope of data collection and its processing by Google can be found in the company’s privacy policy, which is available at: https://policies.google.com/privacy?hl=de

We cannot exclude that Google is using servers in the USA. According to the view to date of the European Court of Justice, the laws of the USA do not guarantee an adequate level of data protection. Your data may, in particular, be accessed by US authorities without you becoming aware of this and without you having any effective legal protection against this.

However, the European Commission adopted its adequacy decision for the USA on 10 July 2023. Google LLC is certified in accordance with the EU-US Privacy Framework. Data forwarding is, therefore, permitted. We have also entered into the EU standard contractual clauses with the provider because Google servers are distributed worldwide and forwarding to third countries (for example to Singapore) cannot be completely ruled out.

Forwarding your data to Google’s servers is based on your consent in accordance with Article 49 (1) a) GDPR. As previously explained, you may withdraw such consent at any time with effect for the future and without stating reasons for your actions. The withdrawal of your consent does not affect the lawful nature of the processing of your data via Cookies up until the withdrawal.

We exert no influence on the processing of your data by Google itself. Insofar, Google assumes primary responsibility for data processing in accordance with the agreements in place with us. Only Google shall decide on the scope, type and duration of its own processing of the raw data. Information has not been obtained on the extent to which, where and for how long the data are stored, the extent to which Google honours existing deletion obligations, the evaluations and links used via the data and to whom the data are forwarded or whether or not data processing operations are altered. Therefore, we explicitly draw attention to the fact that your data may be stored by Google in line with Google’s data usage instructions and may be used for business purposes.

To exercise your data protection rights, you can contact either us or Google. If we receive corresponding requests then we shall forward these, if necessary, to Google for processing without delay.

Within the website, the “Google Custom Search Engine (“Google CSE”) of Google Inc. (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA is used as a central search service. The integrated search service enables a full-text search for contents of the official Internet offer berlin-airport.de (website). By using the search function on the header of our website, you shall be taken to a separate search page on our website. Before using the search function, you must consent to the corresponding data processing. Data processing by us and Google as well as the forwarding of data to the Google service shall only take place with your consent in accordance with Article 6(1), Sentence 1, Point a), GDPR, and with regard to the forwarding of your data to the USA in accordance with Article 49(1), Point a), GDPR.

Activation of the search

After consenting to data processing, you can access the search function of our website. By entering a search term in the search box and then pressing the enter key or the search icon (magnifying glass symbol), the user activates the search function and the search results page is called up. The corresponding search results are reloaded from Google and displayed with the plug-in provided by Google in our website. In this process, data such as search terms are also forwarded to the Google search service. Google further states that, in principle, the following information (including personal data) may be processed, among other things:

• Log data (in particular the IP address);
• Location-related information;
• Unique application numbers;
• Cookies and similar technologies.

If you are logged into your Google account, Google may add the processed information to your account depending on your account settings and treat it as personal data, cf. in particular https://www.google.de/policies/privacy/partners/.

You can prevent direct linking of data by logging out of your Google account or also by making the corresponding account settings in your Google account. Furthermore, you can prevent the installation of Cookies – if set by Google – by selecting the appropriate settings on your browser. However please note that if you do this you may not be able to use the full functionality of this website.

You can find more information in Google's privacy policy, which you can access here: https://www.google.com/policies/privacy/

You can find information on Google’s privacy settings at: https://privacy.google.com/take-control.html

Search results and data transmission to Google

The plug-in developed and provided by Google (Google Custom Search Engine “Google CSE”) is integrated in the search results page by the controller as a software module without alteration. The plug-in enables automated communication (data exchange) between the accessed search results page and the Google service when the search results page is accessed. Use of the search function provided by Google involves a dynamic transfer of data by the service provider Google to the search results page.

Data are only forwarded to Google as soon as the user uses the search function, i.e. starts a full-text search and thereby calls up the search results page. By using the search function within the search results page, user data are also forwarded to Google at the same time.

By using the full-text search and thereby calling up the search results page, you consent to use of the Google search service and, therefore, to the forwarding of data to the Google service. This includes, for example, the search terms you enter and the IP address of the computer you are using. Please note that different data protection standards apply to Google than to us. We expressly draw attention to the fact that the processing, in particular the storage, erasure and use of potentially forwarded personal data are the responsibility of the provider of the search service and that we have no influence on the type and scope of the forwarded data or on the further processing.

We use Facebook Pixel if you have granted your consent. Facebook Pixel is a service of Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Meta Platforms Inc. has its headquarters in the USA (Meta Platforms Inc., One Hacker Way, Menlo Park, CA 94025, USA)

Facebook Pixel is a tracking technology offered by Facebook and used by other Facebook services. It is used to track visitors’ interactions with websites (“Events”) after they have clicked on an ad placed on Facebook or other services provided by Meta (“Conversion”). The used technology allows the measurement, evaluation and optimisation of the effectiveness of Facebook ads for statistical and market research purposes.

The use of Facebook Pixel by FBB does not allow us to draw any conclusions about the user’s person. The data collected (e.g. the user’s IP address) are forwarded to Facebook by the action pixel. Such data are stored and processed by Facebook for the purpose of conversion measurement. FBB receives reports from Facebook on conversion measurement in pseudonymised form. These reports also do not allow any conclusions to be drawn about the identity of the users. However, it cannot be ruled out that Facebook may link the forwarded data with other personal data relating to you (e.g. user data for an existing Facebook account) or that Facebook may use corresponding data for its own further purposes.

A Cookie or pixel may be stored on your computer for the purpose of using the Facebook Pixel and tracking corresponding activities.

We exert no influence on the scope and further use of the data collected by Facebook via use of the Facebook Pixel and, therefore, present the processes known to us: By way of the integration of the Facebook Pixel, Facebook receives the information that you have called up on the corresponding web page of our website or clicked on one of our advertisements. If you are registered with a Facebook service, Facebook can assign the visit to your account. Even if you are not registered with Facebook or have not logged in, it is possible that Facebook shall gain knowledge of your IP address and other identifying features and use them to create your profile.

Data processed by Facebook Pixel: Ads viewed, content viewed, device information, geographic location, HTTP headers, interactions with advertisement, services and products, IP address, items clicked, marketing information, pages visited, pixel ID, referrer URL, usage data, user behaviour, Facebook Cookie information, Facebook user ID, usage/click behaviour, browser information, device operating system, device ID, user agent, browser type.

For further information regarding data processing by Facebook, please refer to Facebook’s corresponding privacy statement at https://www.facebook.com/about/privacy/

The longest potential storage period on a device set when using the Cookie storage method is 1 year.

This service may forward the collected data to another country. Please note that this service may forward data to a country that does not provide an adequate level of data protection. It cannot be excluded that the information collected by Facebook is also stored on Facebook servers in the USA. According to the view to date of the European Court of Justice, the laws of the USA do not guarantee an adequate level of data protection. Your data may, in particular, be accessed by US authorities without your knowledge and without you having any effective legal protection against this.

However, the European Commission adopted its adequacy decision for the USA on 10 July 2023. Meta is certified in accordance with the EU-US Privacy Framework. Data forwarding is, therefore, permitted. We have also entered into the EU standard contractual clauses with the provider because Meta servers are distributed worldwide and forwarding to third countries (for example to Singapore) cannot be completely ruled out.

To exercise your data protection rights, you can contact either us or Google. If we receive corresponding requests then we shall forward these, if necessary, to Google for processing without delay.

For more information on the security guarantees, please refer to Meta’s privacy policy as the operator of Facebook.

Click here to read Meta’s privacy policy:

https://www.facebook.com/privacy/explanation

Click here to read Meta’s Cookie policy:

https://www.facebook.com/policies/cookies

Below you shall find the e-mail address of the Data Protection Officer of the processing company.

https://www.facebook.com/help/contact/540977946302970  

The legal basis for processing is your consent according to Article 6(1), Point a), GDPR, to the use of the corresponding technology and, with regard to the forwarding of your data to the USA, your consent according to Article 49(1), Point a), GDPR.

You can withdraw your consent to the use of conversion measurement with the visitor action pixel at any time and without giving reasons with effect for the future. To do so, please click on the following link: https://www.facebook.com/settings/?tab=ads. This does not affect the lawful nature of the processing up until your withdrawal.

To do this, you can access your Cookie settings at any time via the corresponding link at the bottom of our web pages and view and adjust your consent at all times.

Furthermore, you can prevent the storage of the Cookies by a corresponding setting in your browser software or directly in the settings of your Facebook account.

To exercise your rights as a data subject, you can contact either us or Meta. If we receive corresponding requests then we shall forward these, if necessary, without delay to Meta for processing.

Our websites and mobile web applications use Google Tag Manager with your consent (Article 6(1), Point a, GDPR). This is a tag management system. Google Tag Manager allows tags to be integrated centrally via a user interface. Tags are small sections of code that can track activities. Script codes from other tools are integrated via Google Tag Manager. The Tag Manager enables the control of when a specific tag is triggered

The software is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The parent company of Google Ireland Limited is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

We use the service for the purpose of tag management. In this respect, in particular for website tags. The following data, inter alia, are collected as part of this technical procedure:

• Account data
• Anonymised IP address
• Bounce rates
• Browser information
• Click path
• Date and time of the visit
• Device information
• Downloads
• Dwell time
• Location information
• Internet service provider
• Mouse movements
• Screen resolution
• Behavioural data
• Referrer URL

Google shall use such information on our behalf to analyse your use of the website and compile reports on website activity. Google Analytics’ reports are used to analyse the performance of our website and the success of our marketing campaigns.

Google can also link the data with other data of the user such as search history, personal accounts or usage data of other devices of the user, which are available to Google, in order to use this information for own or services of third parties as well as advertising. Google shall also, where applicable, forward such information to third parties (also state bodies), if this is specified by law or insofar as third parties process such data by order of Google. According to its statement Google shall under no circumstances, link your IP address to other data from Google. For more detailed information, please see the Data Protection Notices of Google Analytics (https://support.google.com/analytics/answer/6004245) or contact https://support.google.com/policies/contact/general_privacy_form.

The recipient of the data is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The information about your use of this website generated by the Cookies are also forwarded to a server of Google in the USA and stored there. According to the view to date of the European Court of Justice, the laws of the USA do not guarantee an adequate level of data protection. Your data may, in particular, be accessed by US authorities without your knowledge and without you having any effective legal protection against this.

However, the European Commission adopted its adequacy decision for the USA on 10 July 2023. Google LLC is certified in accordance with the EU-US Privacy Framework. Data forwarding is, therefore, legally permissible. We have also entered into the EU standard contractual clauses with the provider because Google servers are distributed worldwide and forwarding to third countries (for example to Singapore) cannot be completely ruled out.

Forwarding your data to Google’s servers is based on your consent in accordance with Article 49 (1) a) GDPR. As previously explained, you can revoke this consent at any time with effect for the future and without giving reasons. The revocation of your consent does not affect the lawfulness of the processing of your data that took place until the revocation.

As a user of this analytics technology, we are responsible for the processing of your personal data insofar as we exert an influence on it. This is limited to the setting of the corresponding Cookie once you have granted your consent to its use by us and its deactivation once you have withdrawn your consent. We exert no influence on the processing of your data by Google itself. Insofar, Google assumes primary responsibility for data processing in accordance with the agreements in place with us. Only Google shall decide on the scope, type and duration of its own processing of the raw data. There is no knowledge concerning to what extent, at which location and for which duration the data are stored, to what extent Google satisfies existing erasure obligations, which evaluations and links are carried out with the data and to whom the data are forwarded or whether data processing activities are changed. Therefore, we explicitly draw attention to the fact that your data may be stored by Google in line with Google’s data usage instructions and may be used for business purposes.

To exercise your data protection rights, you can contact either us or Google. If we receive corresponding requests then we shall forward these, if necessary, to Google for processing without delay.

Furthermore, you can prevent the installation of the Cookies by a corresponding setting of your browser software by downloading and installing a browser plug-in (http://tools.google.com/dlpage/gaoptout?hl=de). However, we would like to inform you, that in this case, you may not be able to use all functions of this website in full.  

You may withdraw your consent at any time with effect for the future by accessing the Cookie settings https://ber.berlin-airport.de/de.html#reopen_cookiebot and changing your selection there. The lawful nature of the processing based on the consent up until the revocation is not affected.

The tags are deleted 14 days following the call up.

You can find more information about the terms and conditions of use of Google Analytics and data protection at Google at https://marketingplatform.google.com/about/analytics/terms/de/ and at https://policies.google.com/?hl=de.

Our websites and mobile web applications use Google Ads Remarketing & Conversion Tracking with your consent (Article 6(1), Point a, GDPR).

Conversion tracking records what happens following a click on an advert placed by us via Google Ads when users subsequently visit the website. In the case of conversions, we measure whether users perform a specific action on the website specified by us (e.g. whether services are ordered) after clicking on an advert placed by us via Google Ads. This allows the user to understand which keywords, adverts, ad groups or campaigns lead to the desired user interaction.

By way of Google Ads Remarketing, website users can be shown interest-based adverts on other websites within the Google Display Network (e.g. in Google Search or on YouTube). To that end, user interactions are analysed, e.g. the products and services a user is interested in. This enables the operator to display targeted adverts to the user on other websites, including after they have visited the website.

The services are operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The parent company of Google Ireland Limited is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

In Google, the anonymisation of IP addresses is activated by default. As a result of the IP anonymization, your IP address shall be shortened by Google before it is forwarded. This applies within the Member States of the European Union or in other signatory states to the European Economic Area. Only in exceptional cases shall the full IP address be forwarded to a Google server in the USA and shortened there. According to Google, the IP address forwarded as part of Google Analytics from your browser shall not be grouped together with other data from Google.

The following data, inter alia, are collected as part of this technical procedure:

• Browser languages
• Browser type
• Clicked advertisements
• Cookie ID
• Date and time of the visit
• IP address
• Referrer URL
• Web enquiry
• User behaviour
• Dwell time
• Visited pages
• Content in which the user is interested
• Website use
• Advertising identifier
• Device information

Google shall use such information on our behalf to analyse your use of the website and compile reports on website activity. Google reports are used to analyse the performance of our website and the success of our marketing campaigns.

Google can also link the data with other data of the user such as search history, personal accounts or usage data of other devices of the user, which are available to Google, in order to use this information for own or services of third parties as well as advertising. Google shall also, where applicable, forward such information to third parties (also state bodies), if this is specified by law or insofar as third parties process such data by order of Google. According to its statement Google shall under no circumstances, link your IP address to other data from Google. For more detailed information, please see the Data Protection Notices of Google Analytics (https://support.google.com/analytics/answer/6004245) or contact https://support.google.com/policies/contact/general_privacy_form.

The recipient of the data is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The information about your use of this website generated by the Cookies is also forwarded to a server of Google in the USA and stored there. According to the view to date of the European Court of Justice, the laws of the USA do not guarantee an adequate level of data protection. Your data may, in particular, be accessed by US authorities without your knowledge and without you having any effective legal protection against this.

However, the European Commission adopted its adequacy decision for the USA on 10 July 2023. Google LLC is certified in accordance with the EU-US Privacy Framework. Data forwarding is, therefore, legally permissible. We have also entered into the EU standard contractual clauses with the provider because Google servers are distributed worldwide and forwarding to third countries (for example to Singapore) cannot be completely ruled out.

Forwarding your data to Google’s servers is based on your consent in accordance with Article 49 (1) a) GDPR. As previously explained, you can revoke this consent at any time with effect for the future and without giving reasons. The withdrawal of your consent does not affect the lawful nature of the processing of your data via Cookies up until the withdrawal.

As a user of this analytics technology, we are responsible for the processing of your personal data insofar as we exert an influence on it. This is limited to the setting of the corresponding Cookie once you have granted your consent to its use by us and its deactivation once you have withdrawn your consent. We exert no influence on the processing of your data by Google itself. Insofar, Google assumes primary responsibility for data processing in accordance with the agreements in place with us. Only Google shall decide on the scope, type and duration of its own processing of the raw data. There is no knowledge concerning to what extent, at which location and for which duration the data are stored, to what extent Google satisfies existing erasure obligations, which evaluations and links are carried out with the data and to whom the data are forwarded or whether data processing activities are changed. Therefore, we explicitly draw attention to the fact that your data may be stored by Google in line with Google’s data usage instructions and may be used for business purposes.

To exercise your data protection rights, you can contact either us or Google. If we receive corresponding requests then we shall forward these, if necessary, to Google for processing without delay.

Furthermore, you can prevent the installation of the Cookies by a corresponding setting of your browser software by downloading and installing a browser plug-in (http://tools.google.com/dlpage/gaoptout?hl=de). However, we would like to inform you, that in this case, you may not be able to use all functions of this website in full.  

You may revoke your consent at any time with effect for the future by accessing the Cookie settings https://ber.berlin-airport.de/de.html#reopen_cookiebot and changing your selection there. The lawful nature of the processing based on the consent up until the revocation is not affected.

You can find more information about the terms and conditions of use of Google Analytics and data protection at Google at https://marketingplatform.google.com/about/analytics/terms/de/ and at https://policies.google.com/?hl=de.

Our website uses the “LinkedIn Insight Tag” conversion tool from LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland, with your consent (Article 6(1), Point a, GDPR). This tool creates a Cookie in your web browser, which enables the collection of the following data, inter alia:

• IP address
• Device and browser properties,
• URL,
• Referrer URL
• Time stamp
• Page events

Such data are encrypted, anonymised within seven days and the anonymised data are deleted within 90 days. LinkedIn does not share any personal data with us, but offers anonymised reports on the website target group and display performance. LinkedIn also offers the option of re-targeting via the Insight Tag.

We can use this data to display targeted advertising outside its website without identifying you as a website visitor. You can find more information about data protection at LinkedIn in the LinkedIn Data Protection Notices: https://de.linkedin.com/legal/privacy-policy.

As a user of this analytics technology, we are responsible for the processing of your personal data insofar as we exert an influence on it. This is limited to the setting of the corresponding Cookie once you have granted your consent to its use by us and its deactivation once you have withdrawn your consent. However, we exert no influence on the processing of their data, which is carried out by Adobe itself. Only LinkedIn shall decide on the scope, type and duration of its own processing of the raw data. Actual knowledge has not been gained as to the extent to which, at which location and for which duration, the data are stored, to what extent LinkedIn satisfies existing erasure obligations, the evaluations and links used in respect of the data and to whom the data are forwarded or whether data processing activities are amended. Therefore, we explicitly draw attention to the fact that your data may be stored by LinkedIn in line with LinkedIn’s data usage instructions and may be used for business purposes.

To exercise your data protection rights, you can contact either us or Google. If we receive corresponding requests then we shall forward these, if necessary, to Google for processing without delay.

LinkedIn members can control the use of their personal data for advertising purposes in their account settings. To deactivate the Insight tag on our website (“Opt-Out”), click here; https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out .

In addition to the recipients previously stated, IT service providers who support us in creating and maintaining our website and the digital offers accessible via it may have access to your personal data.

Where required by law, we have entered into data processing agreements with the service providers that meet the requirements of Article 28, GDPR, and issue instructions to the service providers on how to handle the data. By way of careful selection and regular monitoring, we ensure that our service providers take all organisational and technical measures necessary to protect your data. 

Other personal data are principally not forwarded to other third parties, unless this is necessary owing to statutory provisions or a court order, you have agreed to the forwarding of such data within the scope of individually granted consents or it is necessary in an individual case for the execution of a contract entered into with you or to answer enquiries or complaints.

Revocation of your consent

Consent granted by you may be withdrawn at any time and without stating reasons with effect for the future. Revocation can be declared to FBB by letter, email or telephone using the contact details provided in this data privacy notice. Consent granted for Cookies that are technically not necessary may also be withdrawn at any time with effect for the future. To that end, you can call up the corresponding link at the bottom of our websites and view and adjust your consents.

The lawfulness of the data processing activities performed until the revocation shall remain unaffected by the revocation.

Right to object

Insofar as we process your personal data for the purpose of safeguarding legitimate interests in accordance with Article 6(1), Sentence 1 Point f), GDPR, you have the right to object to such processing of your personal data at any time on grounds relating to your particular situation (Article 21(1), GDPR). The objection can be sent to FBB by letter, email or telephone using the contact details provided in these Data Protection Notices.

When exercising your objection, we request that you provide the reasons why we should not process your personal data further. In the event of your justified objection, we shall no longer process personal data relating to you unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims.

Furthermore, you may object at any time to the processing of your personal data for direct marketing purposes. In the event of an objection, your personal data shall no longer be used for direct marketing purposes (Article 21 (2) and (3), GDPR).

Additional rights

In addition, you have the right, in accordance with the respective legal provisions,

• to obtain information about the processing of personal data concerning you. In this context, you also have the right to obtain a copy of the personal data which are the subject of the processing (Article 15, GDPR);
• to request without delay the rectification of inaccurate or the completion of incomplete personal data concerning you (Article 16, GDPR);
• to request immediate erasure of personal data relating to you, provided that they are no longer needed to fulfil the purpose for which they were collected or there is otherwise a reason for erasure and the erasure is not prevented by any obstacles to erasure, such as legal retention periods (Article 17, GDPR);
• to request restriction of processing of your personal data (Article 18 GDPR).

Furthermore, you have the right to receive personal data about you that you have made available, which we process in an automated process on the basis of consent in accordance with Article 6(1), Sentence 1, Point a), GDPR, or for the initiation and performance of a contract in accordance with Article 6(1), Sentence 1, Point b), GDPR, in a structured, common and machine-readable format and to forward such data to third parties. You also have the right to request that your personal data be forwarded by us to third parties, if technically feasible. This right does not apply if the transfer affects the rights and freedoms of other persons (Article 20, GDPR).

Finally, you have the right to lodge a complaint with any supervisory authority of your choice, in particular in the EU Member State of your residence, place of work or place of the alleged infringement, if you consider that the processing of personal data concerning you by us is in breach of the law. This is not affected by additional administrative or judicial remedies to which you may be entitled (Article 77, GDPR).

If you have any questions and suggestions regarding data protection, you can also contact our company Data Protection Officer at any time. Send an appropriate message about this to us at:

Flughafen Berlin Brandenburg GmbH

Konzerndatenschutzbeauftragter
12521 Berlin

E-mail: Datenschutz@berlin-airport.de