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Meadow in front of Terminal 1
Meadow in front of Terminal 1

How to contact us

Contact us directly with
your concerns

Whether thunderstorm fronts, a change in the wind direction and, therefore, also the operating direction in which the aircraft take off and land or even auxiliary flights with heavy transport aircraft: All these examples can result in people in the vicinity of BER Airport feeling disturbed. We take all reports seriously because the observations help us, in cooperation with the airlines and German Air Traffic Control, to avoid unnecessary noise.

Your concerns about aircraft
noise and flight routes

Please use the following link only so that your comments and questions can be answered efficiently and quickly: 

Information and questions about aircraft noise and flight routes

We also answer other questions

The following contact options here apply to questions about noise protection, passenger complaints or other requests directed to FBB:

Questions about the BER noise protection programme

Are you a traveller? For praise and criticism

Other requests directed to the airport company