Meadow in front of Terminal 1
Meadow in front of Terminal 1


Aircraft Noise Information and Complaints System

Tips, Questions and Complaints

Relief flights with heavy transport planes, thunderstorm fronts, a change in the wind direction and thus also the operating direction in which the planes take off and land: All these factors can cause people in the vicinity of BER Airport to feel disturbed.

We take your tips and criticism seriously, because your observations help us, in cooperation with the airlines and German Air Traffic Control, to avoid unnecessary noise.

In order to be able to process your information, question or complaint on the subject of aircraft noise efficiently and respond quickly, please use only the first of the following links.

For questions about noise protection, passenger complaints or other concerns to FBB, you will find the following contact options here: